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AR- Lic. Health Insurance Telesales (Seasonal)

06/16/2018Call Center
Job Location:
Little Rock , AR
Metro Area:
- Nationwide -
Company Name: BroadPath Healthcare Solutions
Address:
6400 E Grant Rd, 350, 350
Tucson, AZ 85715
Contact Name:  Jennifer Hattaway
Phone: 5209793705
Fax: 5203425614
BroadPath Healthcare Solutions is hiring a team of remote Licensed Health Insurance Telesales Agents. Delivering flexible, innovative, BPaaS support to health plans and healthcare providers since 2008, BroadPath has earned its top spot as a leader in supplying remote talent. We routinely provide surge support staffing during critically high volumes – our work is often seasonal and can often lead to steady state. Our proprietary software, Bhive, allows us to not only be a workforce innovator in our industry but to have a fresh approach on how we connect, manage and engage our employees. You’ll join our dedicated team of BroadPathers who have exceptional experience and are dedicated to driving and achieving quality results every day through our challenging Performance Based Rewards Program. Grow, succeed, and be a part of the BroadPath movement that changes the way we work while making a difference in the healthcare space. Come work remote with us! #WAH #RemoteWork #FJTop100

RESPONSIBILITIES

As a Full Time Seasonal Health Insurance Telesales Agent you are responsible for responding to inbound calls from individuals interested in purchasing health plans and making outbound calls to individuals who have requested additional information or follow up. BroadPath will cover the cost of a Non- Resident Health License (as project needs dictate). This opportunity is full time from September – February and will support eastern standard time zones between from 8:00 AM EST to 8:00 PM EST. (8-hour shifts/day.) Responsibilities and qualifications for this job are listed below:
Be available to work the duration of the season for the entirety of the project.
Participate & complete the required paid training.
Use active listening skills to complete a thorough needs analysis with each caller and determine the most appropriate plan
Present and explain plans using a consultative approach based on the member’s needs and goals
Explain company sales, medical underwriting, and enrollment process to set realistic member expectations
Agents are expected to meet established performance goals in the areas of sales, call quality, customer satisfaction, first call resolution, adherence, and attendance
Minimum of one year of recent experience as a health insurance Telesales Agent
Active license to sell health insurance
Demonstrated ability to listen skillfully, collect relevant information, determine needs, and consult with caller to recommend appropriate product to fit their needs
Comfortable with “soft sell” techniques
Must have strong technical skills (Microsoft Windows, keyboarding skills, strong systems aptitude, etc.)
Strong computer and telephone multitasking skills including: the ability to effectively search for and type information on the computer, navigate through multiple windows and screens quickly, and inputting information accurately while keeping pace with the call
Requires excellent verbal and written communication skills
Ability to remain focused and productive each day though tasks may be repetitive

BASIC QUALIFICATIONS

Must be able to work Full Time Seasonal hours for the duration of the project (September – February)
Must be able to work Eastern Standard Time (Hours of Operation are 8:00 AM – 8:00 PM)
Medicare, Medicare Advantage, Commercial Health Plan Insurance Sales Experience
Minimum of one year of recent sales experience as a health insurance Telesales Agent
Active license to sell health insurance in any state is required for this Telesales role
Must be able to be fully Appointed to sell health insurance in the state of Florida
Must have either have a Florida license, or be able to obtain one by having a current reciprocal state license
Ability to be fingerprinted for Florida license in a timely manner
Must Pass Gorman/AHIP or FFM training and certification
Demonstrated ability to listen skillfully, collect relevant information, determine needs, and consult with caller to recommend appropriate product to fit their needs
Comfortable with “soft sell” techniques
Must have strong technical skills (Microsoft Windows, keyboarding skills, strong systems aptitude, etc.)
Strong computer and telephone multitasking skills including: the ability to effectively search for and type information on the computer, navigate through multiple windows and screens quickly, and inputting information accurately while keeping pace with the call
Requires excellent verbal and written communication skills
Ability to remain focused and productive each day though tasks may be repetitive

PREFERRED QUALIFICATIONS

Prior work from home experience

To apply, click on the link below;
http://www.broad-path.com/join-our-team/careers/job/J-18-140170/
 
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