Qualifications:Required Qualifications: High School Diploma / GED or higher 1+ years of outbound patient / member outreach experience, both telephonic and field - based / in - person3+ years of experience working within the community Health setting in a Healthcare roleExperience and familiarity with the community organizations / resources available within the community or counties specifiedExperience with both telephonic and in - person, proactive patient outreachKnowledge of culture and values in the local communityPrevious experience working with Microsoft Office ( Word, Outlook and Excel) and be able to utilize its applications in a professional setting, filtering, sorting, working in templates, sending emails, managing calendar. Must reside in one of the following Queens,NY, Manhattan,NY, Brooklyn, NY, Bronx, Long Island, NYComfortable with 25-75% travel Access to reliable transportation that will enable you to travel to client and - or patient sites within a designated areaBilingual in English and Korean Preferred Qualifications: Bachelor's Degree (or higher) in Social Work, LPN (Licensed Practical Nurse) licensure, CNA / HHA, Health Education Experience working in Managed Care Knowledge of Medicaid & Medicare populations in your local area Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in healthcare here. We serve the healthcare needs of low income adults and children with debilitating illnesses such as Cardiovascular Disease, Diabetes, HIV / AIDS and high - risk pregnancy. Our holistic, outcomes - based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive Healthcare, Community, and Government partners to heal healthcare and create positive change for those who need it most. This is the place to do your life’s best work.SM Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: UHG, , Insurance, customer services, customer services representative, claims, appeals, call center, phone support, dispute resolution, healthcare, Queens, Manhattan, Brooklyn, Bronx, Long Island.