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Call Center Representative

07/19/2019Call Center
Job Location: CA
Metro Area: CA - Orange County
Company Name: Orange County's Credit Union
1701 E. St. Andrew Pl
Santa Ana, CA 92705
Contact Name:
Phone:
Fax:
Willy Ching
7147555900
714-885-7629
Orange County's Credit Union
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Orange County's Credit Union Career Site
Best of the best. Through the opinions and voices of our associates, Orange County’s Credit Union is honored to be ranked by the OC Register as one of the TOP 10 mid-sized workplaces in Orange County. Additionally, the Credit Union is a proud recipient of the Peter Barron Stark Best of the Best Award for highest associate satisfaction in the workplace!

As a leading financial service provider with more than 80 years of experience serving over 107,000 members, Orange County's Credit Union is currently $1.6 billion in assets & growing. Excellent benefits include paid health insurance, generous time off benefits, 401K and a professional, friendly work environment focused on achieving goals, recognizing successes & excelling at Member service.

Become part of Orange County's Credit Union! We're introducing an exciting opportunity in our Call Center Team at the St. Andrew Headquarters Office in Santa Ana.


REQ #3223, Call Center Rep, Part Time 30 hrs

REQ #3226, Call Center Rep, Full Time 40 hrs

REQ #3236, Call Center Rep, Full Time 40 hrs


We're looking for a Call Center Representative with active listening skills to provide professional, efficient, and quality member service over the phone and live chat by assisting members with transactions, loan applications, and general information regarding credit union deposit and loan products, and services including mobile banking and online Bill Payment with a focus on promoting and selling credit union products contributing to the achievement of individual and credit union goals.


Qualifications: High School education or equivalent. A strong desire to serve in a fast-paced work environment with at least 1 to 2 years’ experience in a contact center including live chat, providing exceptional member service. Financial Institution experience is preferred. Bi-lingual (English/Spanish) preferred.


Schedule: Working hours may vary, must be available Monday-Friday (8am-7pm, flexible), and Saturday (9am-2pm, required).


We perform thorough background checks and credit checks. EOE.

Please apply directly on our website:
https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=111158a5-35cd-468b-8894-468a55b31072&ccId=19000101_000001&type=JS&lang=en_US
 
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