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Recommended CTI Software
Interactive Softworks
Interactive Softworks makes a CTI award-winning solution for outbound/inbound calls, IVR, scripting, reporting and more. Open
architecture allows customization and integration with existing systems for
scalability.
DialResults CTI - VoIP, web based multichannel, FTC compliant
Solution: CTI Multimedia integration for call centers. Predictive dialers, Voice
recognition, PBX Integration, skill based routing, call blending, and web chat.
Leasing programs available.
Mitel
Networks 6100 Modular suite of CTI web based multimedia solutions for management of inbound-outbound call centers. Supported
across a centralized, multi-site, IP or TDM environment.
Alliance Systems, Inc. - Call Center customized solutions designed by knowledgeable sales personnel and engineers. Designs, builds and tests platforms
of any size, including large industrial systems.
Epiphany provides customer interaction telephony applications for
over 300 companies in retail, financial services, communications, technology,
and travel industries, including over 20 percent of the Fortune 100.
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