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IntradiemDelivering exceptional customer experience means your call center must be ready to respond in real-time to constantly changing business conditions, and call volumes. Intradiem has the solutions to make sure your staffed is prepared. more
eSkillOur online software has helped thousands of organizations configure the most accurate, valid tests for pre-employment and skills gap assessment. Efficiently, affordably, and with full compliance. more
AmeyoContact Center Software - Manage Customer Interactions like a pro, setup an Enterprise level professional contact center without investing in hardware, installation, and infrastructure more
1 ICMI Contact Center Symposium
June 26-29, 2017 - ALEXANDRIA, VA This unique training opportunity has everything you need to solidify your career and improve your skills. ... more
ICMI
Interactive Intelligence
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From a single integrated platform, your business gets ACD, Multichannel Queuing, VoIP, Predictive Dialing, Call Recording, Speech Analytics, Workforce Management, Unified Messaging, IVR, and eServices. more
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