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Clinical Services Pharmacy Technician - Irving TX - (Role Number: 189165)

03/08/2018Call Center
Job Location:
Irving, TX
Metro Area:
TX - Dallas
Company Name: Humana Inc.
Website:  Click to Visit
Role: Clinical Services Pharmacy Technician  

Assignment: Humana Pharmacy 

Location: Irving, Texas


Bring your unique talents and perspectives to Humana and help us bring better healthcare solutions to our members. At Humana, youll have the opportunity to interact with members, provide professional advice, and enable positive outcomes in a growing organization. Humanas innovative approach to mail-order pharmacy solutions enables us to outpace the competition, with the well-being of our members in mind. Our innovative Pharmacy Solutions offers a cost-effective, easy way for our members to receive their medications without waiting in line, and giving them back more time in their days to enjoy life. Were looking for people from a variety of healthcare backgrounds to join our growing pharmacy team and work with people at all levels of the industry. At Humana, youll partner with people who care.


Assignment Capsule

Be a part of the Pharmacy world providing perfect service to members in a growing Pharmacy environment.


Humana Pharmacy is seeking experienced pharmacy technicians for full time career opportunities. The Pharmacy Technician contributes to the success of Humanas business strategy by collecting and entering broad based information required for timely and accurate processing of prescription orders for our members. As a Pharmacy Technician, you will: 

  • Interact with Humana Pharmacy patients via the telephone.
  • Interact with Physician's offices and Hospitals.
  • Facilitate positive service and pharmaceutical outcomes

Key Competencies

  • Builds Trust: Consistently models and inspires high levels of integrity, lives up to commitments, and takes responsibility for the impact of one's actions. 
  • Executes for Results: Effectively leverages resources to create exceptional outcomes, embraces change, and constructively resolves barriers and constraints.
  • Customer Focus: Connects meaningfully with customers to build emotional engagement and customer advocacy. Simplifies complexity and integrates internal efforts to deliver an optimal customer experience.
  • Collaborates: Engages others by gathering multiple views and being open to diverse perspectives, focusing on a shared purpose that puts Humana's overall success first.

Role Essentials

Candidates for this position must have the following skills:

  • 1 to 2 years of experience as a Pharmacy Technician in a retail, mail order, hospital or specialty pharmacy setting.
  • Previous call center experience in a pharmacy setting.
  • Strong communication and telephonic skills.
  • Ability to solve problems and encourage others in collaborative problem solving.
  • Self-directed, but also able to work well in a group.
  • A positive, proactive attitude, energetic, highly motivated and a self-starter.
  • Work ethic that is focused, accurate and highly productive.

Role Desirables

  • Mail Order Pharmacy experience.
  • Certified Pharmacy Technician preferred

Reporting Relationships

  • Reports to a Frontline Leader.

Additional Information


Humana is an organization with careers that change livesincluding yours. As an innovator in the fast-paced industry of healthcare, we offer our associates careers that challenge, support and inspire them to use their passion for helping others and to lead their best lives. If youre ready to help people achieve lifelong well-being, and be a part of an organization that is growing and poised to make an impact on the future of healthcare, Humana has the right opportunity for you.


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