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Blended / Workload

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IntradiemDelivering exceptional customer experience means your call center must be ready to respond in real-time to constantly changing business conditions, and call volumes. Intradiem has the solutions to make sure your staffed is prepared. more
SafeSoft Solutions
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We host inbound and outbound solutions with a high ROI VoIP predictive dialer. System enhances productivity for call centers of all sizes. Let us host your software needs to save your company money and reduce time spent on technical issues. more
1 The Do's and Don'ts of Web Chat - eBook
Web chat is quickly becoming the preferred communication channel for today's online consumer. ... more
Aspect
2 eGain - Customer Engagement with ‘SuperChat’
The first of it's kind solution, eGain SuperChat empowers businesses to proactively engage customers beyond text chat with unified chat, video, voice and c ... more
eGain Communications
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