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|USAN offers a communications network, hosted contact center technology and customer engagement platform that can be integrated to manage every aspect of the customer life cycle in any communications channel. more|
|VoiceShot Virtual PBX||VoiceShot.com offers a Cloud phone system, virtual phone numbers, Toll free & local numbers, voice & text notification,voice IVR API, and web based Voice broadcast and automated appointment reminders. more|
eGain - Customer Engagement with ‘SuperChat’
The first of it's kind solution, eGain SuperChat empowers businesses to proactively engage customers beyond text chat with unified chat, video, voice and c ... more
Shaping the Journey of the Connected Customer: Best Practices in Customer Engagement (online Virtual Conference, March 20-24) more
Best Practices: Quality Management on the Customer Experience more
Doing More with Less? 3 Tips to Gain Budget and Mindshare for Your Contact Center more
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