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|Site Selection Group is a leading site selection firm providing comprehensive services for call center operations seeking to locate in the optimal communities. Our executives have completed over 500 call center site selection projects. more|
|Everyone knows it’s more expensive to acquire a new customer than to retain a current one. But did you realize that, according to Gartner, a simple 5 percent increase in customer retention can increase profits by 25-125 percent? more|
Overcoming Obstacles of a Remote Workforce
If you have been on the fence about a remote workforce, now might be the time to change your perspective. You might be surprised at ... more
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