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|Site Selection Group is a leading site selection firm providing comprehensive services for call center operations seeking to locate in the optimal communities. Our executives have completed over 500 call center site selection projects. more|
|Everyone knows it’s more expensive to acquire a new customer than to retain a current one. But did you realize that, according to Gartner, a simple 5 percent increase in customer retention can increase profits by 25-125 percent? more|
ICMI Contact Center Symposium
June 26-29, 2017 - ALEXANDRIA, VA This unique training opportunity has everything you need to solidify your career and improve your skills. ... more
Contact Center Demo & Conference - Orlando, FL | May 22-25, 2017
With the largest network of your peers and comprehensive contact center instruction, Contact Center Demo & Conference is the place to be in October ... more
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