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ICMI
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ICMI is the leading global provider of comprehensive resources for customer management professionals – from frontline agents to executives – who wish to improve customer experiences and increase efficiencies at every level of the contact center. more
eSkillOur online software has helped thousands of organizations configure the most accurate, valid tests for pre-employment and skills gap assessment. Efficiently, affordably, and with full compliance. more
SalesBuzz.com
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Michael Pedone, founder and CEO of SalesBuzz.com, is a name well known to many in the world of online business. He launched an internet marketing company during the dot com meltdown and turned it into a massively successful venture. more
1 ICMI Contact Center Symposium
March 14-17, 2017 |Scottsdale, AZ This unique training opportunity has everything you need to solidify your career and improve your skills. ... more
ICMI
2 ICMI Contact Center Training Symposium dates announced for 2017
If you're a contact center professional looking to enhance your knowledge on a wide range of subjects, ICMI Training Symposiums are the place to be. ... more
ICMI
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