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|ICMI is the leading global provider of comprehensive resources for customer management professionals – from frontline agents to executives – who wish to improve customer experiences and increase efficiencies at every level of the contact center. more|
|Our online software has helped thousands of organizations configure the most accurate, valid tests for pre-employment and skills gap assessment. Efficiently, affordably, and with full compliance. more|
|Michael Pedone, founder and CEO of SalesBuzz.com, is a name well known to many in the world of online business. He launched an internet marketing company during the dot com meltdown and turned it into a massively successful venture. more|
ICMI Contact Center Symposium
March 14-17, 2017 |Scottsdale, AZ This unique training opportunity has everything you need to solidify your career and improve your skills. ... more
ICMI Contact Center Training Symposium dates announced for 2017
If you're a contact center professional looking to enhance your knowledge on a wide range of subjects, ICMI Training Symposiums are the place to be. ... more
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