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|ICMI is the leading global provider of comprehensive resources for customer management professionals – from frontline agents to executives – who wish to improve customer experiences and increase efficiencies at every level of the contact center. more|
|Our online software has helped thousands of organizations configure the most accurate, valid tests for pre-employment and skills gap assessment. Efficiently, affordably, and with full compliance. more|
|Michael Pedone, founder and CEO of SalesBuzz.com, is a name well known to many in the world of online business. He launched an internet marketing company during the dot com meltdown and turned it into a massively successful venture. more|
ICMI Contact Center Symposium
June 26-29, 2017 - ALEXANDRIA, VA This unique training opportunity has everything you need to solidify your career and improve your skills. ... more
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