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Multi-channel

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BroadsoftWith the right analytics solution, Big Data can be an invaluable resource in your contact center. Using data analysis, you can accurately predict customer behavior and trends, and ensure that your customer’s experience matches their expectations. more
Five9Five9 is a leading provider of cloud contact center software, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. more
VoltDelta
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VoltDelta delivers exceptional customer service with their virtual contact center solution. They engage your customers within their channel of choice and scale. VoltDelta will help you to design and proactively fulfill your contact center vision. more
LiveOps, Inc.
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LiveOps gives companies a 24/7, 360-degree ability to connect with their customers faster, better, and more efficiently. Companies and brands can now engage in two-way, real-time interaction on the customer's channel of choice. more
Interactive Intelligence
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From a single integrated platform, your business gets ACD, Multichannel Queuing, VoIP, Predictive Dialing, Call Recording, Speech Analytics, Workforce Management, Unified Messaging, IVR, and eServices. more
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