MAJOR FUNCTION: Addresses and responds to all customer inquiries. Utilizes Company Systems to complete transactions needed to maintain and establish customer account and billing records. Provides overall satisfactory customer service experience.
DUTIES: Answer all customer inquiries; in person, verbal, and written in accordance with Company and BPU policies. Process To Do types as described in the company’s internal CIS system. Prepare transactions needed to establish and/or update customer account/ billing record, meter and service work order activity, gas leaks, merchandise loans, deposits and budgets. Address and respond to incoming correspondences. Discuss with customers collection activity, payment arrangements, assistance programs, and overdue balances. Process, post and balance incoming customer payments. Assist in training of other Customer Representatives as directed by Supervision. Perform other customer service and clerical related duties as required by Supervision.
• High School Diploma required
• Applicants must pass basic skills test
**This position will move to Atlantic City in 2018**
Explore the Possibilities
If you're looking to make an impact, South Jersey Industries is the perfect place. For interns, college graduates, or experienced professionals, at South Jersey Industries we look for enthusiastic, talented professionals at every level of our enterprise. From call center representatives with excellent people skills to engineers with the vision and expertise to design tomorrow’s energy infrastructure, we know that our people fuel our success. We take pride in recruiting the best talent available for every facet of our business. Explore the possibilities. You'll be sure to find an opportunity that piques your interest.
We are committed to developing and implementing innovative projects that increase energy efficiency and save clients money
We provide an opportunity to build a successful and rewarding career in a variety of functional business areas
We foster individual talents and abilities while promoting the value of teamwork
Our culture prepares you for a lifetime of learning and professional development
Equal Opportunity/Affirmative Action Employer
Candidates Must apply via our web site.