What you’ll be doing...
Customer Success Manager
You will be be a primary supporter and trusted advisor to all facets of the customer lifecycle. Our Customer Success team advises and guides a wide variety of clients, ensuring they launch Skyward successfully, adopt it widely and are continually driving business value and account expansion.
Customer Success Responsibilities
As the primary contact post-sale, your responsibilities will include onboarding new Skyward Mid Market customers, including team training and account configuration, continued support, renewing accounts and recognizing growth and expansion potential. Onboarding involves meeting with customers to understand their business goals, share best practices, configure account details, and providing ongoing training -- both online, over the phone, and in person.
What we’re looking for...
Preferred Qualifications & Experience
When you join Verizon...
You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.