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Graphic Designer

10/25/2018Call Center
Job Location:
Englewood, CO
Metro Area:
CO - Denver
Company Name: DISH
Website:  Click to Visit
DISH

DISH is a Fortune 200 company with more than $15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

 

Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.

 

We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.

 

Opportunity is here. We are DISH.

The Producer will be responsible for designing and/or assisting in the strategy and production of a variety of customer-support materials. The Producer will work cross-functionally with various departments to create accurate and engaging content to reduce call volume to our customer service centers and increase customer satisfaction. Strong candidates will have experience in design, video production, and instructional writing, as well as an understanding of adult-learning principles.

 

Essential Duties

  • Design and/or update all packout communication, including setup guides, new-customer welcome materials, channel lineup cards, and more
  • Design ad-hoc department requests for other customer-facing material
  • Assist in the production of creating and/or updating content for DISH’s YouTube site and linear support channel
  • Assist in writing content for customer-support materials, as needed
  • Keep up-to-date with current design trends and make recommendations for improvement
  • Partner with other departments to strategize improvements for customer-facing support material
  • Demonstrate solid written, oral, and interpersonal communication
  • Bachelor’s degree or equivalent experience in Graphic Design, Video Production, Instructional Design, or related fields
  • Advanced knowledge of the Adobe suite of products
  • Strong instinct for visual layout and graphic design principles
  • Experience with video production, including videography and editing
  • Excellent written, verbal, and interpersonal communication skills
  • Excellent organizational and time management skills and attention to detail
  • Have the initiative to take your skill set to the next level
  • Proficiency in MS Office Suite
 
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