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Insurance Inside Sales Product Advisor - Indianapolis, IN

06/25/2018Call Center
Job Location:
Indianapolis, IN
Metro Area:
IN - Indianapolis
Company Name: UnitedHealth Group
Website:  Click to Visit
UnitedHealth Group
Life moves fast, don’t get left behind.  Training classes start soon; apply now before it’s too late!   If helping others is second nature to you, bring your passion for providing exceptional service to UnitedHealth Group. This position offers great opportunity for a sales career where your contributions directly help our business grow. At UnitedHealth Group, you’ll have a portfolio of products available that are greatly improving the life of others.  Performance leads to success and your life’s best work. SM   Our customers need an advocate to help them look at all their options. As an Inside Sales Product Advisor, you will be responsible for taking inbound phone calls from customer leads. No prospecting, no cold calling required! You will match customers with insurance products that best fit their individual needs and can help improve their lives. Our extensive training program paves the way for success, teaching you our technology, product portfolio, and sales methodology through hands-on classroom based instruction.    Once trained, you will be responsible for working 25+ sales opportunities per day, guiding customers to the right insurance product solutions.  This position is a great fit for someone who enjoys helping people, who has previous sales experience, and is interested in high earning potential working with warm leads. Join our team of tenured sales professionals in an environment that promotes collaboration, elite performance, and recognition.   This position is full-time (40 hours/week) Monday - Saturday, with several shifts available. It may be necessary, given the business need, to work occasional overtime. Hours of operation are 8:00 a.m. to 10:00 p.m. Monday - Thursday. Friday hours of operation are 8:00 a.m. to 8:00 p.m. Saturday hours of operation are 9:00 a.m. to 5:30 p.m.   During training, new employees will be working an 8:00 a.m. to 4:45 p.m. shift.  After successful completion of training, new employees will select from available shift options, keeping in mind our focus to support a work-life balance. Our office is located at 7440 Woodland Drive, Indianapolis, IN 46278.   What are the reasons to consider working for UnitedHealth Group?   Put it all together - competitive base pay plus sales incentives, a full and comprehensive benefit program, performance rewards, best in class training, and a management team who demonstrates their commitment to your success. Some of our offerings includes: 18 days of Paid Time Off which you start to accrue with your first pay period plus 8 Paid HolidaysMedical Plan options along with participation in a Health Spending Account or a Health Saving accountDental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementAssistance PlanEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)More information can be downloaded at: Responsibilities: Respond via telephone or email to determine their needs and to present product recommendations through a consultative sales processQuote customers on available product options and accurately explain plan detailsRespond to questions from consumers regarding UnitedHealth One products, services, website logins or navigating the websiteComplete necessary research on consumer questions and issues using multiple systems and resources and prepare appropriate responsesConduct outgoing calls to provide answers and additional information to consumersRecord all required supporting documentation from phone calls and written correspondence to ensure compliance and provide accurate trackingParticipate in training opportunities to develop advanced product knowledge in order to share current information while generating and delivering product recommendations and quotes to customersBuild positive business relationships with consumers to ensure continued interest in UnitedHealth Group’s products and servicesAchieve monthly performance goals and objectives as outlined by leadership


Qualifications:1 year of sales related experience including analyzing and problem solving for customers is requiredMinimum education level of a high school diploma or GED; or equivalent experienceState health/life license is not required at time of hire; however, hired individuals must obtain the necessary state health/life licensing within 30 days of employment.  This expense will be covered by the companyDemonstrated ability in using computer and Windows PC applications including strong keyboard and navigation skills, and learning new computer programsAbility to multi-task, including the ability to navigate a computer while speaking on the telephoneAbility to develop an understanding of our multiple products and the levels of benefits within each productAbility to work regularly scheduled shifts within our hours of operation including the training period and successfully complete the training program including demonstrating proficiency of the materialThere are several steps in our hiring process - it’s a thorough process because we want to ensure the best job and culture fit for you and for us. In today’s ultra-competitive job market, the importance of putting your best foot forward is more important than ever. And you can start by completing all required sections of your application. (i.e. profile, history, certifications and application/job questions). Once you submit your resume, you’ll receive an email with next steps. This may include a link for an on-line pre-screening test(s) (or what we call an assessment) that we ask you to complete as part of our selection process. You may also be asked to complete a digital video interview, but we will offer full instructions and tips to help you. After you have completed all of these steps, you can check on the status of your application at any time, but you will also be notified via e-mail. . at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.SM Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: sales advisor, insurance, representative, customer service, CSR, consumer product, call center, health care, office, product sales, phone support, insurance sales
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