Grainger is a broad line, business-to-business distributor of maintenance, repair and operating (MRO) supplies and other related products and services. More than 3.2 million businesses and institutions worldwide rely on Grainger for products such as safety gloves, ladders, motors and janitorial supplies, along with services like inventory management and technical support. These customers represent a broad collection of industries including commercial, government, healthcare and manufacturing. They place orders online, on mobile devices, through sales representatives, over the phone and at local branches. Approximately 5,000 suppliers provide Grainger with more than 1.6 million products stocked in Grainger’s distribution centers and branches worldwide.
The Manager, BBX Compliance & Standard Work is responsible for implementation and execution of the centralized Branch Business Excellence (BBX) process, as well as the development, deployment, and maintenance of standard work instructions necessary to provide customers with an exceptional and effortless experience. This includes ownership of the Branch Leader Checklist and responsibility for the accuracy/effectiveness of standard work needed to mitigate risk across the Branch Network.
The position requires the ability to build cross-functional partnerships across Grainger and work closely with Branch Leaders and Team Members to ensure proper execution of key processes.
This person will oversee the governance and control mechanisms that ensure standard work permeates the habits of all Leaders' and Team Members' core processes throughout the Branch Network.
Grainger is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.