Call Center Jobs
Employers | Candidates
Search Jobs

View Job

Payor Specialist

10/25/2018Call Center
Job Location:
Marietta, GA
Metro Area:
GA - Atlanta
Company Name: CVS Health
2140 Newmarket Pkwy Ste 106
Marietta, GA
Website:  Click to Visit
CVS Health
Job Description
At Coram CVS/specialty infusion services, we have a uniquely rewarding setting for you to start your career in the healthcare field. As a national leader in the home infusion field, we seek those special individuals who not only possess experience working in the healthcare reimbursement field but also a thirst to help make a difference in patient’s livelihood’s by providing superior internal and external customer service.
As a Payor Specialist, you will support the Branch Operations and Patient Financial Service Center, by interacting with branch personnel to review government payor paperwork. .
Make a difference by bringing your personal touch a patient’s life by helping to alleviate any potential financial stress on our patients. Your working knowledge of payor contracts and revenue cycle process will allow any potential problems come to the forefront and be addresses in a timely manner. Your drive to impact the financial outcomes for branches and patients that you work with will lead to your success with Coram.

Key responsibilities:
* Work with Clinical Reimbursement Specialists (CRS) for review of payor based paperwork
* Ensure payor information is updated and accurate in system based on payor requirements and contracts.
* Work with branches to identify payor changes and problem areas.
* Communicate changes to individual branches and CRS for inaccurate forms.
* Work in the operations software to verify accuracy of information on the government forms as well as prescriber orders
* Prepare and evaluate tracking forms for the CRS team with preliminary review of core therapies

Watch Coram on YouTube:

Required Qualifications
Minimum 2 years experience performing healthcare reimbursement, medical insurance/billing or related work.
* Minimum 1 year experience performing customer service in a healthcare environment.
* Proficient to advanced PC skills, including MS Windows-based applications, specifically MS Excel, MS Word, and MS Outlook.

Preferred Qualifications
* Working knowledge of medical terminology.
* Excellent communication skills, including a strong command of the English language and the ability to clearly articulate.
Customer service focus in a healthcare environment.
* Strong attention to detail.
* Customer service skills.
* Ability to work in a team environment.

High School diploma or Bachelors degree

Business Overview
Coram CVS/specialty infusion services is a leading national provider of specialty home infusion and specialty pharmacy services. The integration of Coram into CVS Health enables the company to offer enhanced, comprehensive infusion services; expanded payer access; and a national network of more than 85 locations, including 65 ambulatory infusion suites. Providing infusion therapies and services to over 20,000 patients each month, Coram cares for patients through all phases of their healthcare continuum including clinical and compliance monitoring, and individual patient counseling. CVS Health, through our unmatched breadth of service offerings, is the nation’s largest pharmacy health care provider transforming the delivery of health care services in the U.S. Our energetic and service-oriented colleagues embrace fresh ideas, new perspectives, a diversity of experiences, and a dedication to service to meet the needs of the many people and businesses relying on us each day.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking">Advice and Counsel

CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website:
Apply Online Back