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Pharmacy Customer Service Representative

10/10/2018Call Center
Job Location:
Tucson, AZ
Metro Area:
AZ - Tucson (Sierra Vista)
Company Name: Concentrix formerly Convergys
3760 N Commerce Dr, Suite 160
Tucson, AZ 85705
Website:  Click to Visit
Contact Name:  Kaila Minehan
Phone: 5204077391
Fax: 520-407-7464
Concentrix formerly Convergys
Convergys is now part of Concentrix. In a world full of average, we stand out. We believe experience is everything. Period. To achieve outstanding results, we’re disrupting the market by being absolutely obsessed with making our clients’ businesses better. We bring together the brightest and most creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centers. Our clients notice the difference too… in increased customer loyalty, improved business performance and differentiation in their markets. As a diverse, global organization, we have unconventionally fresh ideas and deliver extraordinary customer experiences for more than 450 of the world’s best brands. Concentrix. A passionate company powered by passionate people.

Begin your career path to a Pharmacy Tech Trainee TODAY with Concentrix (formerly Convergys)

Immediate classes starting for our Pharmacy Customer Service Representative position!


Convergys will pay for your fingerprint card and trainee license!

Must be at least 18 years of age or older
High School Diploma or GED equivalent
6 months to 1 year of customer service experience preferred
Positions start at $11.75/hour, no more waiting for licensing to start!

Principal Duties and Responsibilities:

Start your career path as a Pharmacy Customer Service Representative by helping customers consolidate their trips to the pharmacy. Once licensed, promote to a Pharmacy Tech Trainee where you will assist customers with processing prescription refills, providing status updates on prescription refills, and will provide pharmacy location assistance as needed.

Minimum requirements to promote:

Convergys will pay for YOU to obtain your Pharmacy Technician Trainee license!
Must possess current and active/open Pharmacy Technician Trainee License from the Arizona State Board of Pharmacy
Must possess current/active fingerprint clearance card
Pay will be$12.25/hour once you promote!

PLUS, you can earn monthly performance incentives!

Apply now in person at 3760 N. Commerce Drive, Suite 160, Monday-Friday between 10am-4pm or apply online at

Environment, Physical & Other Requirements:

Ability to perform light hand activity work at a computer/telephone station in an office environment. Position is primarily sedentary. May stretch or stand at workstation for short periods at employee's option, as long as such activity does not detract from the employee's work, or interfere with other employees. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Concentrix/Convergys is an EEO/AA/M/F/Vet/Disability Employer.

Job Type: Full-time

Salary: $11.75 to $12.25 /hour

Education: High school/GED

At least high school diploma or equivalent or higher
18 years or older
Legally authorized to work in the United States
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