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Sales Operations Coordinator

03/05/2018Call Center
Job Location:
Irving, TX
Metro Area:
TX - Dallas
Company Name: Verizon
Website:  Click to Visit

What you’ll be doing...

As a Sales Operations Coordinator, or what we like to call a Telesales Coordinator, you’ll evaluate our customers’ needs and use your selling skills to promote our products and services. You’ll leverage and support national marketing campaigns to grow our business while providing the ultimate customer experience.

  • Place outbound calls to existing customers who are eligible for promotions, and also receive inbound calls about devices and price plans.
  • Win back business from former customers by influencing them about how our great products and solutions meet their unique needs.
  • Actively listen to customers while using company-provided tools to recommend the best solutions for them.
  • Grow revenue by selling products and services that fit customer’s needs in a non-commissioned, fast paced environment.
  • Build customer relationships – earn their loyalty and trust.
  • Be accountable for meeting sales performance and customer experience metrics.

What we’re looking for...

You’re a trend setter and others look to you for advice on the latest technology. Multi-tasking is the norm for you but you stay on top of everything. You are persistent and know that with effort, you will win. You make connections with all types of people and build rapport easily over the phone. People trust you and come to you for advice.

You’ll need to have:

  • An Associate’s degree or one or more years of work experience.
  • One or more years of relevant work experience.
  • Flexible schedule availability to work evenings, weekends and holidays.

Even better if you have:

  • Experience working with national campaigns contacting and qualifying prospective customers.
  • Demonstrated ability to sell, meet goals and multi-task to solve customer’s problems.
  • Exceptional relationship-building skills to connect with customers in a team-based, call center environment.
  • Comfort working in a constantly changing environment to meet customers’ needs.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

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