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Senior Broker Agent Service Representative - Roanoke, VA

02/08/2018Call Center
Job Location:
Roanoke, VA
Metro Area:
VA - Roanoke - Lynchburg
Company Name: UnitedHealth Group
Website:  Click to Visit
UnitedHealth Group
Position Description:Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm) Positions in this function provide sales support and administrative services to non-employee sales producers such as broker agents, field marketing organizations, and independent contract agentsPrimary Responsibilities: Ensures proper completion of contracts, marketing agreements, and documentation of sales targets.May administer programs and monitoring to ensure compliance with external agent credentialing and training requirements. Acts as internal liaison and customer service resource for external producers relative to enrollment and policy questions, systems issues, and coordination of materials fulfillment. As one aspect of broader support role, may manage administrative aspects of commission payments such as routine tracking, reporting, and troubleshooting issues relative to missing or disputed payments. (Jobs focused on agent incentive design belong in human capital, and jobs focused primarily on payment decisions and non-routine sales analysis / reporting belong in Finance.)

Qualifications:

Required Qualifications:High school diploma / GED or higher Experience working in a call center Healthcare and / or insurance industry experience Preferred QualificationsMedicare knowledge Experience supporting a sales team or working with sales representativesCareers at UnitedHealthcare Medicare & Retirement. The Boomer generation is the fastest growing market segment in health care. And we are the largest business in the nation dedicated to serving their unique health and well-being needs. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of these 9 million customers. You'll find a wealth of dynamic opportunities to grow and develop as we work together to heal and strengthen our health care system. Ready? It's time to do your life's best work.SM Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.Keywords: broker, representative, VA, healthcare, customer service, United Healhgroup
 
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