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Service Director

03/05/2018Call Center
Job Location:
Henderson, CO
Metro Area:
CO - Denver
Company Name: Bencin & Associates
Website:  Click to Visit
Major well-established service organization has a call center leadership opening. The director will be responsible for a customer service team that will be expanding significantly in the near future. This is a multi-site B2C/B2B customer service call center operation. The ideal leader will bring a skill set that includes excellent customer service management, innovation, strategy implementation, technology and team coaching/motivation.

Candidates must have the following call center background/experience:
• Customer Service management (minimum 25 reps)
• Progressive innovation
• Coaching and team motivation
• Technology implementation
• Processes and procedures
• Growing/scaling operations

Base salary $125+k plus outstanding benefits package
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