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Sr Analyst-Sales Support

07/11/2018Call Center
Job Location:
Highlands Ranch, CO
Metro Area:
CO - Denver
Company Name: Verizon
Website:  Click to Visit
Verizon

What you’ll be doing...

The Sr. Analyst-Sales Support provides pre-sales support for our acquisition sales reps through a variety of activities which may include but is not limited to:

  • pricing assistance (VRD/ProQuest) for customer quotes
  • contracts and the contracting process
  • ordering and the ordering process
  • account inventories
  • proper systems use and support

The Sr. Analyst will serve as a resource and SME (Subject Matter Expert) for both tenured and non-tenured sales reps that are focused on Acquisition accounts. The Sr. Analyst will provide support for the field resources that are focused on issues/questions related to systems, processes & procedures and general sales support within the pre-sales portion of the opportunity lifecycle. In this role, the analyst may assist sales reps with their understanding of the content pricing and promotions for customer quotes.The Analyst is also accountable for ensuring the sales teams are knowledgeable about and fully understand the systems, products, services, and processes used daily in support of their customer's needs. This includes full support of the field resources as needed to coach them through any obstacles.

What we’re looking for...

Prior successful experience in a support role required. A strong working knowledge of the Verizon sales systems & process is required specifically VRD and ProQuest. You must be able to successfully function at a high level in a fast-paced environment while managing multiple conflicting priorities. You must have the ability, and desire, to multi-task when working with highly detailed and complex information. Strong communication skills, written and verbal, are desired. Must have the ability to interact with all levels of the organization, including the most senior levels.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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