What you’ll be doing...
This class will begin on Monday, March 26, 2018
Training will be split into two sections as follows:
Week 1-5 will be: Monday through Friday, 11:00:am - 8:00pm (off days: Saturday and Sunday)
Week 6-12 will be: Tuesday through Friday, 9:00am - 1:00pm & 6:00pm - 10:00pm and on Saturday, 8:30pm - 4:30pm MST
If you’re self-motivated, disciplined and resourceful, our at-home role may be perfect for you. As a Customer Service Representative, or as we like to say, Customer Service Specialist, you’ll be a problem-solver, salesperson, troubleshooter, billing expert and more – all while working remotely from the convenience of your home office within commuting distance of theAlbuquerque, NMCall Center. And you’ll also be a hero when you solve our customers’ challenges.
What we’re looking for...
You are positive and professional with a focus on solving problems and doing whatever it takes to make a difference to every customer every time. You relate well to all kinds of people, listen attentively, and can hone in on the most important issues. You explain things easily, in ways that people can understand. You are tech-savvy and know how to use that knowledge to find solutions while focusing on one customer at a time.
You’ll need to have:
At-home resources you need to have which meet the following requirements:
Even better if you have:
When you join Verizon...
You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.