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Moxie

Company Overview of Moxie
Moxie enables contact centers to provide guided, relevant engagement to their customers throughout the entire digital journey.Through Moxie’s solutions, companies can anticipate intent, connect in real-time and engage with customers to increase total customer value. Extend comprehensive self-service capabilities beyond the desktop to tablet and mobile devices, and enrich customers’ experiences, encourage purchases, and reduce assisted interactions with more costly customer service channels. At 60%, web self-service is the most commonly accessed online customer service channel, according to Forrester Research, Inc. With Moxie Web Self-Service, your customers have 24×7 access to instant and accurate information on any device.
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