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7 records returned

eBook: 5 Critical Requirements for a Future-Ready Contact Center
Does your contact center deliver a seamless omnichannel customer experience? Is it easy to add digital channels such as mobile, social media and web for ... more
Genesys
02-02-17
Contact Center Demo & Conference - Orlando, FL | May 22-25, 2017
With the largest network of your peers and comprehensive contact center instruction, Contact Center Demo & Conference is the place to be in October ... more
ICMI
02-02-17
ICMI Contact Center Symposium
March 14-17, 2017 |Scottsdale, AZ This unique training opportunity has everything you need to solidify your career and improve your skills. ... more
ICMI
02-02-17
eGain - Customer Engagement with ‘SuperChat’
The first of it's kind solution, eGain SuperChat empowers businesses to proactively engage customers beyond text chat with unified chat, video, voice and c ... more
eGain Communications
02-02-17
ICMI Contact Center Training Symposium dates announced for 2017
If you're a contact center professional looking to enhance your knowledge on a wide range of subjects, ICMI Training Symposiums are the place to be. ... more
ICMI
02-02-17

Genesys


The Do's and Don'ts of Web Chat - eBook
Web chat is quickly becoming the preferred communication channel for today's online consumer. ... more
Aspect
02-02-17
Verint Impact 360 Speech Analytics
See how Verint's technical approach makes its Speech Analytics solution the easiest way for users to understand the drivers of issues critical to your busi ... more
Verint Systems, Inc.
02-02-17

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