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The Do's and Don'ts of Web Chat - eBook
Web chat is quickly becoming the preferred communication channel for today's online consumer. ... more
Aspect
03-22-17
Harness the Power of a Comprehensive Speech Analytics Solution
Customer interaction recordings are rich with insight on customer preferences, rising trends, competitive intelligence, and more. But the sheer number ... ... more
Verint Systems, Inc.
03-22-17
eGain - Customer Engagement with ‘SuperChat’
The first of it's kind solution, eGain SuperChat empowers businesses to proactively engage customers beyond text chat with unified chat, video, voice and c ... more
eGain Communications
03-22-17
ICMI Contact Center Symposium
June 26-29, 2017 - ALEXANDRIA, VA This unique training opportunity has everything you need to solidify your career and improve your skills. ... more
ICMI
03-22-17
Contact Center Demo & Conference - Orlando, FL | May 22-25, 2017
With the largest network of your peers and comprehensive contact center instruction, Contact Center Demo & Conference is the place to be in October ... more
ICMI
03-22-17

Genesys


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