|
| Collector I Part-Time Weekend - Getzville, NY |
Job Location:
Metro Area: |
Buffalo, NY
NY - Buffalo
|
Category: |
Collections
|
|
Contact Info |
Company Name: Bank Of America
Website:
Click to Visit
|
Apply: Submit Resume Now
|
|
|
| |
Job Description:
|
As a Collector I you would be responsible for assisting Bank of America customers who are experiencing financial difficulties. You would be responsible for assisting customers through the outbound and inbound collections calling process which frequently requires guidance on non-routine situations. Your primary responsibilities are collections, customer servicing and other loss mitigation or recovery activities. You will contacts delinquent, charged-off or high-risk customers in order to secure payment and determine reason for delinquency on active mortgage loans or credit card accounts. In the recovery area, collectors will work with customer to establish full balance repayment plans or settlements. You may also be required to works an established list of accounts on an automated collections system and/or auto dialer. The Collector I will resolve routine billing inquiries and negotiate payment arrangements to cure delinquent accounts as well as educate customers on account terms and alternate payment programs and methods.
BANK OF AMERICA - OPEN HOUSE
Hiring for the following position:
Full Time Collector I and Part-Time Collector I
Various Shifts Available
When: Tuesday, October 20th from 11am-2pm and 4pm-7pm
Where: Buffalo Niagara Marriott Hotel
1340 Millersport Highway
Amherst, New York 14221
Who: Anyone with strong collections, call center, or customer service experience.
**ATTENDING IS AS EASY ***
(The following items NEED to be completed prior to attending the event)
- Candidates must create a profile/apply online: www.bankofamerica.com/careersand apply to one of the job # 0900038686,0900038684,0900039948,0900039949,0900039952
- Dress professionally and bring copies of your resume!!
Can't make it? Apply online:
www.bankofamerica.com/careersjob # 0900038686,0900038684,0900039948,0900039949
0900039952
Bank of America is an Equal Opportunity Employer, M/F/D/V
Hope to see you there!
Qualifications
Required Skills:
- Previous customer service experience
- Excellent communication skills
- Ability to understand and discuss personal and financial difficulties
- Ability to analyze and negotiate payment arrangements
- Demonstrated ability to work in a fast paced environment.
- Strong computer skills
Desired Skills:
- Previous Collection experience
- Desire to resolve customer issues a must
|
|
|
|
