| CALL CENTER MANAGER/DIRECTOR |
Job Location:
Metro Area: |
Cleveland, OH
OH - Cleveland
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Category: |
Call Center Operations
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Contact Info |
Company Name: The Call Center Group
Website:
Click to Visit
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Fax: 216 378 7991
Apply: Submit Resume Now
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Job Description:
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Industry leading company seeks an outstanding, proven Call Center Manager / Director
who possesses high energy and a positive leadership style for their Cleveland, OH location.
Ideal candidate will set the process, procedures, metrics, management of the staff etc… in
an Inbound & Outbound Customer Service and Telesales environment.
Must have at least 5+ years of prior call center management experience managing in a telesales
and customer service environment. Candidate will have solid communications skills, stable work
history, strong leadership & development skills and the ability to manage people, process and
technology. Must have at College Degree. Insurance Industry experience is preferred. LOCAL C
ANDIDATES ARE ENCOURAGED TO APPLY!
COMPENSATION: $60K - $80K Base Plus, Plus & Benefits
Please email resume in a Word attachment to: vsaunders@thecallcentergroup.com
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