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 Counselor-Speclzed Corp Trvl
Job Location:
Metro Area:
Phoenix, AZ
AZ - Phoenix
Category: Customer Service
Contact Info
Company Name: American Express
Website:  Click to Visit
Apply:  Submit Resume Now
 
Job Description:

Responsible for providing corporate business travel arrangements for corporate clients, including air, rail, hotel and car for domestic and international reservations around the world. Ability to counsel clients on efficent routes, complicated international itineraries, lowest available fares, exchange rates, travel products and services, while ensuring optimum customer service through the effective use of Galileo, Apollo, Abacus and Sabre computer systems. This means the TC will own the reservation from start to ticketed PNR. Positive telephone techniques are a must. Ability to work independently in a fast paced environment with the desire to learn and experience booking Global domestic/international travel in countries other than the United States. Must be willing to work any shift in a 24/7 work environment and be willing to except change on a daily basis (Shift differential may be available depending on shift).

Training scheduled for August.

Relocation assistance is available.

•Minimum two years experience in the travel industry.
•Must be able to work multiple GDS systems.
•Current experience on Amadeus and Sabre preferred, Apollo and Galileo a plus.
•Extensive International faring, construction of complex itineraries and destination knowledge is required.
•Outstanding customer servicing skills to uphold the Blue Box Values and Customer Care Principals of the American Express Brand.
•This position requires decisiveness, attention to detail, excellent verbal communication skills, an understanding of how to think through processes from an end to end perspective is strongly preferred.
•One must portray the desire to immerse oneself in the local global culture of the country, which is being serviced.
•Bilingual is preferred but not required.
•Experience living abroad with cultural experiences is ideal.
•Must be willing to work any shift in a 24/7 environment and be willing to except change on a daily basis (Shift differential may be available depending on shift).



If interested, please apply online at http://track.tmpservice.com/ApplyClick.aspx?id=910174-1846-6328

Candidates Must apply via our web site.

 
 

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