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Manager of Care Advocacy - Brentwood, TN

Job Location:
Brentwood, TN
Metro Area:
TN - Nashville
Company Name: UnitedHealth Group
Website:  Click to Visit
UnitedHealth Group
For those who want to invent the future of health care, here's your opportunity. We're going beyond counseling services and verified referrals to behavioral health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm) Primary Responsibilities: Managing a team of licensed clinicians in order to deliver sound clinical decisions and quality documentation to customers Working as part of a management team of other managers and directors to meet program goals Preparing reports and analyzing data in order to coach team to meet metrics successfully Identifying trends and interventions as needed in a positive, change oriented environment Managing projects and interventions from inception to completion Ensuring engagement of staff through management of ongoing training, coaching and mentoring


Required Qualifications: Licensed Master's degree in Psychology, Social Work, Counseling or Marriage or Family Counseling OR Licensed Ph.D / PsyD, or an RN with psychiatric experience Clinical licenses must be active and unrestricted in the State of Tennessee 5+ years of experience in a related mental health environment 2+ years of experience as Team Lead or Supervisor 1+ year experience in a Managed Care environment (MCO) Proficient level of experience with MS Word and Excel, with the ability to type and navigate a Windows environment Must live within a commutable distance of our Brentwood, TN office location Preferred Qualifications: Dual diagnosis experience with mental health and substance abuse Experience working with the Medicare and Medicaid patient population Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients Prior experience with crisis work and/or a call center environment Experience supervising a remote team Experience working in a fast paced environment Strong PowerPoint skills Strong communication skills, both written and verbal Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment Keywords: social worker, social work, counseling, psychology, therapy, inpatient, facility, substance abuse, mental health, dual diagnoses, behavioral health, care advocate, LPC, LCSW, LMFT, Medicare, Medicaid, TennCare, Brentwood, Nashville, TN, Tennessee
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