Qualifications:Candidates will possess: 15 + years in the information technology profession and 10 + years serving in a software engineering role Understanding of the Contact Center/Telephony domain across multiple channels and with multiple technology vendors Experience managing software engineering teams using the Genesys platform/product line of significant value 5 + years of experience serving in a leadership role in a large, global, matrixed organization Proven experiences using the Agile/Scrum methodology to predictably deliver software Working knowledge of Agile & DevOps concepts, including continuous integration and deployment Track record of cultivating and maintaining long-term productive relationships with both business and technology leaders Success driving multiple major change initiatives across complex organizations using systems level thinking Proven customer perspective and end-to-end systems thinking (for both business process and technology) Proven leadership skills, evidenced by obtaining results through cross-functional teams in different geographies and cultures History of planning, managing, and implementing large-scale, strategic technology imperatives that positively impact customers Demonstrated ability to communicate within a large corporate environment ensuring business and technology leaders understand opportunities, risks, and strategic positioning Proven collaboration skills relative to creation of plans to achieve strategic objectives Successful history of driving automation into processes Technology agnostic and forward looking approach to solutions Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.SM Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.