Outdoor Customer Advocate

Pyramyd Air | Solon, Oh


Do you have a passion for the outdoors? Are you a firearms or hunting enthusiast who is ready for a position where your hobby and career can meet? Pyramyd Air has been a recognized leader in the Airgun and Crossbow community since 1997 and we are looking for customer advocates who can share our customer's passion for our products and help solve their problems.

You will help our customers enjoy the outdoors and love our products by solving their problems in the following ways:

- Talking to customers on the phone (our customers love to call and hear a friendly voice).
- Replying to customer emails
- Answering SMS text messages.
- Working with customers over chat.
- Responding to social media posts.

To be successful in this role you should possess the following:

- You are a great communicator and brand ambassador.
- You are passionate about the outdoors and eager to share that passion with our customers.
- You enjoy helping people solve their problems.
- You want to be a part of a team that is collaborative and helps each other out.
- You can maintain a friendly disposition in high stress situations.

General Qualifications we are looking for:

- Amazing communication skills, both verbal and written.
- Desire to self-learn & receive feedback.
- Prefer to work as part of a team.
- Solid typing skills.
- Great grammar (or a really good ability to use Grammarly).
- A belief that job attendance is an important part of professional success.
- A highschool diploma
- 1 year of experience

About this opportunity:

- We currently provide a flexible work environment with opportunities for you to work in-office, hybrid or fully remote.
- We provide hands-on training, access to our on-site airgun range, and the opportunity to attend industry events and connect with customers who share your passion.
- Monthly bonuses based on achieving goals.
- Annual bonuses based on our success.
- Meaningful industry discounts on a wide variety of outdoor products in the shooting and hunting industries.
- Employee pricing on everything we sell.
- Opportunities to advance internally within our customer facing teams or the rest of the company.

Apply Here: https://www.click2apply.net/j7L1lJHVze72LTKafdYGp


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February 7, 2023