We have Customer Experience agents across the country helping drive our mission forward from the comfort and safety of their homes. DISH’s first priority is customer experience, and our agents excel at simplifying lives and helping communities get the most from their TV experience.
Our customer base is centered around the heart of hometown America. We’re proud to offer exclusive TV packages for first responders, health care workers, military and veterans, and some of the most dedicated community members we are honored to call customers, friends, and neighbors.
For over 30 years we have been tuned in to the needs of customers. It’s why we’ve earned the J.D. Power accolade of being #1 in Overall Customer Service five years in a row, and #1 in overall Customer Satisfaction three years in a row.
As a Customer Experience Representative, you will serve as an information resource for billing, programming, and troubleshooting questions – including suggesting ways for existing customers to get the most value and enjoyment from their DISH experience. If you like to solve problems and interact with people from across the country or maybe just a few towns over, this is the spot for you!
We’re born communicators, natural problem-solvers, and the face of the DISH brand.
Our Customer Experience Representatives are the most important people in the business. We’ve got communication down to an art and delighting customers down to a science.
Work at Home
We understand the modern employee may need to operate fast on their feet and out of the office. That’s why we offer opportunities for stay-at-home Customer Service Representatives. As a work-at-home employee, you will utilize a variety of tools to interact with our customers and build the DISH brand. Check out the technical and work space requirements for work-at-home positions.
We are looking for determined, energetic individuals to provide excellent customer service by answering inbound technical and service calls from the comfort of your home.