Santander Call Center Jobs

Boston (Manchester), MA

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Acts as a primary point of contact to assist consumer loan customers in resolving account issues and questions. Researches and escalates as appropriate. Ensures adherence to internal policy and external regulations. Supports respectful customer experiences throughout life of loan.

Level Definition:

Established professional contributor•

Works independently with general supervision

  • Guides and assists lower level professionals•

Contacts others to inform, gain input and support decision-making

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February 24, 2024