What if customer service were about both customer and service? What if the difference you ll make could make all the difference in someone s life? What if you worked at Health Care Service Corporation (HCSC)? As the largest member-owned health insurer in the nation, HCSC has more than a passing interest in seeing our customers fully satisfied. In the truest sense, our customer service and claims operations professionals are the face of HCSC to our members and the embodiment of our purpose: to do everything in our power to stand with our members in sickness and in health®. It s a lot of responsibility, matched only by the opportunities we provide these team members—opportunities to make a real difference by helping members safely navigate the increasing complexities of health care and access the care and security they depend on. You ll identify opportunities to make things even better; to thrive in a true learning environment; and to enjoy flexible work arrangements. All this in addition to one of the industry s most robust benefits offerings. We encourage you to reimagine all that customer service can be and join an organization that s redefining how value is added for its customers.
For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities.
Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren’t afraid to make innovative contributions. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you’ll have to improve health care delivery in an open, collaborative environment.