Our Representatives are the “voice” of Travelers to millions of customers all over the world. To succeed, you’ll need great communication skills, attentiveness, strong product knowledge and an ability to anticipate and resolve customer needs. Can you imagine yourself representing a trusted industry name like Travelers?
You’ll embark upon a hands on training program centered on developing the skills you need to provide our customers with the experience they’ve come to expect.
Our representatives are often the very first point of contact for our customers. You are looked to as a trusted expert who has their best interest at heart.
A quality and seamless customer experience is what we pride ourselves on and it is also what makes us a leader in the insurance industry.
What Our People Are Saying
“Travelers’ commitment to growth and development is second to none. In a matter of months, I have gone from taking calls and servicing customers' needs to leading team huddles, running team coaching sessions, and creating community outreach projects. Travelers has given me the space and tools necessary to propel myself forward by investing time in my development as an individual and for this I will be forever grateful."
- David, Customer Service Representative